Terms and Conditions

1. Acceptance of Terms

Welcome to Viña Santa Cruz. By accessing and using this website (www.vinasantacruz.cl), you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with all applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable intellectual property and copyright laws.

2. Use of the Website

2.1 License of Use

You are granted permission to temporarily download one copy of the materials on Viña Santa Cruz's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations
• Transfer the materials to another person or 'mirror' the materials on any other server

2.2 Age Restriction

By accessing certain sections of this website that contain information about alcoholic products, you represent and warrant that:

• You are over 18 years of age
• You have the legal capacity to accept these terms
• You comply with all applicable local laws regarding the consumption of alcoholic beverages

3. Reservations and Purchases

3.1 Tours and Experiences

When making a reservation for tours or experiences at Viña Santa Cruz:

• All reservations are subject to availability
• Prices shown are in Chilean pesos (CLP)
• Confirmations will be sent by email
• Cancellations must be made at least 48 hours in advance for a full refund
• We reserve the right to cancel tours due to adverse weather conditions

3.2 Restaurant

For reservations at our restaurant:

• Reservations are held for 15 minutes after the scheduled time
• Email or telephone confirmation is required
• For groups of more than 8 people, please contact the restaurant directly
• Modifications must be made at least 24 hours in advance

3.3 Accommodation

For hotel reservations:

• Check-in: 3:00 PM / Check-out: 12:00 PM
• Specific cancellation policies are indicated in each reservation
• A valid credit card is required to guarantee the reservation
• Prices may vary according to season and availability

4. Intellectual Property

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Viña Santa Cruz or its content suppliers and is protected by international copyright laws.

The compilation of all content on this site is the exclusive property of Viña Santa Cruz and is protected by international copyright laws.

Trademarks, logos, and service marks displayed on the Site are registered property of Viña Santa Cruz. Use of these marks is not permitted without prior written consent from Viña Santa Cruz.

5. Third Party Links

Our website may contain links to third-party websites, including:

• Social networks (Instagram, Facebook, LinkedIn, YouTube, X)
• TripAdvisor
• Booking platforms

Viña Santa Cruz has no control over the content of these sites and assumes no responsibility for them. The inclusion of any link does not imply endorsement by Viña Santa Cruz.

6. Limitation of Liability

In no event shall Viña Santa Cruz or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profits, or due to business interruption) arising out of the use or inability to use the materials on Viña Santa Cruz's website.

Viña Santa Cruz does not guarantee that:

• The service will meet your requirements
• The service will be available uninterrupted, timely, and secure
• The results obtained will be accurate or reliable
• All software errors will be corrected

7. Modifications to Terms

Viña Santa Cruz may revise these Terms of Use at any time without prior notice. By using this website, you agree to be bound by the current version of these Terms and Conditions of Use.

8. Applicable Law

These terms and conditions are governed by the laws of the Republic of Chile and you irrevocably submit to the exclusive jurisdiction of the courts of that country.

9. Contact Information

If you have any questions about these Terms and Conditions, you may contact us: