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Cookie Policy

Last updated: November 2025

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. Cookies allow the website to remember your actions and preferences (such as language, font size, and other display preferences) over a period of time, so you don't have to reconfigure them every time you return to the site or navigate from one page to another.

At Viña Santa Cruz (www.vinasantacruz.cl) we use cookies to improve your browsing experience, analyze site traffic, and personalize content.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. Without them, the site cannot function properly.

CookiePropósitoDuración
session_idMantiene la sesión del usuarioSesión
age_verifiedRecuerda la verificación de edad30 días
cookie_consentGuarda preferencias de cookies1 año

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website, providing information about areas visited, time spent, and any problems encountered.

CookiePropósitoDuración
_gaGoogle Analytics - Distingue usuarios2 años
_ga_*Google Analytics 4 - Estado de sesión2 años
_gidGoogle Analytics - Distingue usuarios24 horas

2.3 Functionality Cookies

These cookies allow the site to remember choices you make (such as your username, language, or region) and provide enhanced and more personalized features.

CookiePropósitoDuración
languagePreferencia de idioma1 año
user_preferencesPreferencias de visualización1 año

2.4 Marketing and Advertising Cookies

These cookies are used to show you ads that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

CookiePropósitoDuración
_fbpFacebook Pixel - Seguimiento3 meses
_gcl_auGoogle Ads - Conversiones3 meses

3. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. These services include:

  • Google Analytics: For web traffic analysis
  • Google Maps: To display location maps
  • YouTube: For video playback
  • Social Networks: Sharing buttons for Instagram, Facebook, LinkedIn, and X (Twitter)
  • TripAdvisor: To display reviews and ratings

We have no control over these cookies. For more information about how these third parties use cookies, please consult their respective privacy policies.

4. How to Manage Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can configure most browsers not to accept them.

4.1 Browser Settings

Most browsers allow you to:

  • View what cookies you have and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when closing the browser

4.2 Browser Configuration Links

Nota: Note: If you delete cookies, you may have to manually configure some preferences every time you visit the site and some functionalities may not be available.

5. Your Consent

By using our website, you accept the use of cookies in accordance with this Cookie Policy. When you visit our site for the first time, you will be shown a cookie banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your cookie preferences at any time through your browser settings.

6. Updates to this Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We recommend that you visit this page regularly to stay informed about cookie usage.

7. Contact

If you have questions about our Cookie Policy, you can contact us:

Viña Santa Cruz

Email: contacto@vinasantacruz.cl

Sales: +56 9 2884 2042

Tours: +56 9 7218 8755

Lolol, Colchagua Valley, O'Higgins Region, Chile